2018 salary review

Business Support
Salary review for blog 2018

In 2017, the team at Tiger interviewed and registered 7010 candidates. Along the way, we collected data, crunched the numbers and popped everything into a PDF, eventually creating our 2018 Salary Review.

The review aims to present a comprehensive picture of the support staff employees, explaining average salaries by industry and role and diving deep into the importance of benefits. Here are some of our key findings:


Benefits are the words on everyone’s lips, with candidates placing greater importance on a more health-conscious working environment. As a result, packages are now becoming more creative, with incentives like a day off on your birthday and complimentary dry cleaning.

Business Support

• The temporary market had a strong performance in 2017, with month-on-month growth. The average hourly rate increased by 13% to £12.50, while generally, the living wage increased by 3.6%

• 2017 graduates are entering the market with a 10% increase on hourly rate expectation

• The strong permanent market has led to a shortage of high-quality temporary workers, which has also contributed to an increase in hourly rates to secure talent

• In the permanent space, graduates are also starting to recognise the executive assistant role as a hugely credible profession

• In a similar way, senior-level EA salaries are starting to increase in response to the growing complexities of the role

• These senior-level salary increases have subsequently led to an overall average permanent salary increase of 5%, rising to £32,020


• The average private PA salary was £40,000

• Clients are increasingly requesting house managers to assist with their nomadic lifestyles

• 2017 saw an increase in candidates looking for benefits exclusive of base salary, including pension, private health care and discretionary bonuses

• The number of international candidates looking to work in the UK has reduced, most likely as a result of Brexit


• With technology improving by the minute, we expect the rate of virtual working to continue to increase in 2018

• Clients can expect to pay £25-£32 per hour for a great virtual EA in 2018

To find out more, request your copy of the 2018 Salary Review here, or get in touch.

Author David Morel Tiger Recruitment Team

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