How do you work with your personal assistant? There’s no doubting that a PA can make a huge difference to an executive’s day-to-day life. From sorting out their diaries to organising travel, managing expenses and filtering inboxes, hiring a personal assistant can go a long way in freeing up your time and allowing you to
Tiger 2019’s Salary and Benefits Review reveals the breadth and depth of the support staff industry, acting as a guide for candidates and clients when looking for a job and looking to recruit.
In 2018, we surveyed 500 support staff and cross-checked the data we gathered across the 8344 candidates we interviewed. The final data revealed the ongoing growth of the sector, as well as the continual importance of benefits as a long-term attraction and retention strategy. Here are some of our key findings:
Loyalty is dwindling
- 62% of those surveyed have been in their role for less than two years and half are planning on leaving within the next 12 months
- Employers are yet to cotton onto long-term retention benefits, such as share options and legacy-in-service initiatives, like additional leave
Flexible working is the new normal
- PAs are leading the way in flexible working – 65% are happy with their flexible working policy at work
- 39% have the option of remote working
- 22% have the option of flexi-time or the scope to change working hours within ‘core’ business periods
- Part-time hours are an option for 22.5% of surveyed candidates
Salaries are rising
- The ongoing low unemployment rate means that competition for quality support candidates remains high. This has resulted in higher salaries, with the average permanent salary increasing by 10.88% to £35,948, compared to 2017
- Two-thirds of surveyed PAs are expecting a raise within the next 12 months and 33% expect a bonus
- Jobseekers can also expect to see an 8-10% (in some cases, up to 15%) raise in basic salary when moving into a new role
Try before you buy
- Temp-to-perm placements increased by 42%, compared to 2017. These arrangements give both parties the chance to try out the company, role and individual before committing long-term, as well as side-stepping immediate compliance measures
- There was a 22% increase in temporary roles placed from 2017 to 2018, as well as an increase in the number of fixed-term contracts in the legal and banking industries
- The average pay rate for a PA in 2018 was £18.21 p.h., while the highest paying temporary position was £29.63 p.h.
Find out more with a full copy of our 2019 Salary and Benefits Review. Request your copy today!