What to look for in a secretary

Business Support
34 Tiger secretarial skills 2


Is your administrative function in need of extra assistance? Perhaps it’s time to consider hiring a secretary.

A secretary can prove indispensable to any administrative team, assisting with tasks such as filing, photocopying, binding and scanning of important company documentation; answering calls and supporting the facilities function of any business. However, it can expand beyond this, depending on the needs of the company and sector. You can find out more in our job description template. 

Over the years, we have discovered that great secretaries share a common set of qualities.

Qualities to look for in secretarial staff

• Well-organised
• Adaptable
• Resilient under stress
• Professional
• Able to multi-task
• Problem solving skills
• Good communication skills
• Up-to-date IT skills
• High typing speed
• Confident and amicable phone manner
• Honesty, tact and discretion
• Efficient time-management skills

Secretarial duties and workload can vary – a capable secretary will have the initiative to prioritise tasks and the resilience to cope under pressure. They will be IT-literate with a good knowledge of Microsoft Office and a touch typing speed of at least 50 words per minute. A trusted secretary is valued for their honesty and discretion.

a young office junior takes a file from her supervisor for filing in a large open plan office . Co-workers can be seen defocussed in the foreground and background .

Secretarial recruitment in London

There are many skilled candidates to choose from when recruiting a secretary, and it can be difficult to know what to look for. We believe that culture fit is as important as skillset to the success of a new permanent or temporary hire. In addition to administrative responsibilities, a secretary has a public-facing role and is often the first point of contact for your business. For this reason it’s especially important that the secretary reflects your company ethos and has a personable and helpful demeanor in addition to a professional appearance.

Thinking of hiring a secretary?

Here at Tiger, we have personally vetted potential secretarial staff to ensure that we only introduce you to the top candidates for the role. We spend time with you to gain some insight into the culture and ethos of your company before compiling a shortlist.
We understand how important it is to find the right person for the job and have the industry knowledge to help you find the perfect candidate quickly.

Our integrity, professionalism and dedication set us apart from other secretarial agencies in London. Get in touch today!

Author Rebecca Siciliano Tiger Recruitment Team

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